4 Replies Latest reply on Oct 9, 2015 6:31 AM by Vlada Prasolova

    Sending an alert from "Lead" email

    Vlada Prasolova

      we're trying to set up a feedback form on our website, upon filling which marketo will send an alert to our support mailbox, connected to Zendesk

      is there a way to set up such an alert so that the "from" email will be the email of that exact person who had submitted a form?

      this is crucial for further discussion managed via Zendesk - if QA engineer "replies" to the original email, it should than go straight to user's mailbox