3 Replies Latest reply on Sep 14, 2015 9:07 AM by f393dd28ad30161bc1baecffcb47672d6c59e5ea

    Random SFDC synch is messing up my Lifecycle status

      To track my lead lifecycle status, I had my SFDC admin create a Lifecycle_Status field in SFDC, which then caused the mirror field to be created in MKTO.

       

      When I run smart campaigns to automatically update the Lifecycle Status I have no problems, but for some reason, SFDC randomly RESETS the new value back to an old value RANDOMLY, sometimes a week after the last update was made. This happens during a synch. It makes no sense and I can't replicate it - happens whenever SFDC feels like it.

       

      Any advice on where to look in my SFDC instance to find the problem?