We would like to be able to see the trends of scoring over a specific period of time.
Would be curious to see how the seasonal cycle affects the score changes (positive and negative).
At the same time it would be interesting to see what sort of impact a particular program or week has on the scoring of our Leads.
The only thing I can think of now is to take an export of the scores for the prior period and then compare them to the end period.
I've looked for answers around this and I've heard mention of RCA but I could not find a solution.
Do anyone have a way to track the scores (positive and negative) over a period of time?