2 Replies Latest reply on Sep 2, 2015 4:14 PM by Chris Morris

    How can I ensure a campaign does not fire retroactively?

    Chris Morris

      I'm in the process of moving an auto response email from our current in-house email system to Marketo. This auto response email is generated once a lead completes a specific form on our website.

       

      My problem is, we've been collecting lead info into Marketo via this same form since we started using Marketo. So I have thousands of leads who already fit the criteria of having filled out this specific form.

       

      How can I make sure that my campaign only affects leads going forward, and does not retroactively send to leads who have filled out this form in the past?