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Registered List and Filled Out Form Smart List return different number of leads?

Question asked by e86f8c1e9396af79e71ee5cfea064752a780c450 on Aug 31, 2015
Latest reply on Sep 1, 2015 by e86f8c1e9396af79e71ee5cfea064752a780c450

Hello,

 

We have a webinar event program set up, and it captured 65 registrants, but when I set up a smart list to look for anyone who filled out the registration form from that particular landing page, it returns 136 leads.

 

Does anyone know why this might be happening? I'm concerned that people who are filling out the form aren't being marked as registered and therefore are not receiving the confirmation/connection auto-response emails.

 

I can't for the life of me figure out why the discrepancy would exist.

 

Thanks,

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