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Olark Chat integration with Marketo/Salesforce

Question asked by 335fca40c61f2cd9fb9099643328d8544027e08c on Aug 30, 2015
Latest reply on Aug 31, 2015 by 335fca40c61f2cd9fb9099643328d8544027e08c

Hi All,

 

We here at Babajob have planned on and will be using :

 

Marketo - Marketing Automation Tool.

Salesfroce - CRM

 

We have Olark Chat as an on-website application for certain webpages involving employers/recruiters.

We need to integrate Olark with either Marketo or Salesforce for strategizing using the chat statistics. I see that Salesforce and Olark have a pre defined integration laid out but none exists for Marketo and Olark integration.

 

What do you people suggest ? Should we integrate Olark with Salesforce and then push the required data from Olark into Marketo using Salesforce or rather, straight away integrate Olark with Marketo ?

 

If its better to directly integrate Olark with Marketo, could you help us out with a proper guidance as to how can we achieve this ?

 

Thank You !!

 

Prabash Rath

Babajob.com, Bangalore, India.

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