8 Replies Latest reply on Aug 20, 2015 11:48 PM by Ravi Ansal

    Formating: Need help

      Having issues with fonts in a newsletter (Fonts change, size changes, view is not the same, issues across email clients). Seeking assistance to fix - gratis or service. It is urgent.

        • Re: Formating: Need help

          Moved to the Products section where someone should be help to help you right away. You might want to provide more info on what you are trying to do.

          • Re: Formating: Need help
            Ravi Ansal

            Hi Sean,

             

            You have provide the code so that we can find the issue.

            1 of 1 people found this helpful
              • Re: Formating: Need help
                Anindita Sharma

                Hi Ravi,

                 

                I'm part of Sean's team. Here's the main section of the code we're having trouble with:

                 

                ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                <!-- Header -->

                <!--<table width="100%" border="0" cellspacing="0" cellpadding="0">

                  <tr>

                    <td><img src="http://info.tcs.com/rs/tcs/images/Accenture-mast.gif" alt="TATA" />

                </td>

                  </tr>

                </table>

                -->

                <table width="100%" border="0" cellspacing="0" cellpadding="0">

                  <tr>

                    <td>

                <div id="imageblock" class="mktEditable"><img id="banner" src="http://info.tcs.com/rs/120-PTN-868/images/Vantage-Point-March-eDM-header.jpg"border="0" /></div></td>

                    </td>

                  </tr>

                </table>

                <!-- Body -->

                <table bgcolor="#ffffff" width="100%" border="0" align="left"cellspacing="0" cellpadding="5" style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:center;">

                  <tr>

                <td valign="top" width="170" bgcolor="#e6e3e1" border="0" align="left" cellspacing="0" cellpadding="5"style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

                <table width="100%"bgcolor=#75d0f4>

                <tr>

                <td valign="top" align left style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

                <div id="textblock" class="mktEditable"></br>lorem ipsum. In suscipit feugiat quam non vestibulum. </br>Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum.

                </div>

                </td>

                </tr>

                </table>

                <div id="textblock1" class="mktEditable">

                </br>In suscipit feugiat quam non vestibulum.</br> Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum. </br>Proin aliquet nisi vel massa convallis quis venenatis felis luctus.</br>  <br /><br /><br />

                </div>

                    <td valign="top"  align="left" cellspacing="0" cellpadding="0">

                    <div id="textblock2" class="mktEditable">

                    <span style="font-size:12px;"></br>Dear {{lead.First Name:default=friend}}</span><br /><br />In suscipit feugiat quam non vestibulum. Donec quis sapien non orci tempus eleifend eget id lacus.</br> Nullam id tortor vel est mattis interdum. Proin aliquet nisi vel massa convallis quis venenatis felis luctus. </br>Praesent non mi tortor, vitae sodales mauris. Sed mollis pretium vulputate. </br>

                <br /> Cras facilisis lectus quis ligula sodales euismod eget non sapien. Nunc tempus adipiscing nunc, in semper massa lobortis sed. </br>

                </br>In suscipit feugiat quam non vestibulum.

                    </td>

                  </tr>

                </table>

                <!--Footer1-->

                <table width="100%" bgcolor=#58585a align="center"  border="0" cellspacing="0" cellpadding="0" style="font-family:Arial, Helvetica, sans-serif; font-size:12px; color:#000000; text-align:center;">

                <tr>

                <td valign="top" width="600" border="0">

                <div id="footerblock1" class="mktEditable"style="font-family:verdana,arial,helvetica,sans-serif;"></br>

                    <span class="copyright">&copy; 2015 ABC Limited. All Rights Reserved<br />

                This email was sent by: ABC | 60 Anson Road  <br />

                |#18 01 | Singapore | 079914 | Singapore

                <br /> Please <a href=" ............."style="color:#007AC2;">click here</a> to visit our subscription centre and update your preferences

                </span><br /><br />

                </div>

                <!--End Footer-->

                --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

                 

                Any idea what the issue(s) is?

                 

                Thanks.

                1 of 1 people found this helpful
              • Re: Formating: Need help

                Hey all,

                Try to assign the css for the font directly inline to the <body> tag. That is the only thing that has worked for me across most browsers.

                1 of 1 people found this helpful
                • Re: Formating: Need help
                  Ravi Ansal

                  Hi There,

                   

                  I have corrected the code

                  Hope it works the font family is Verdana and font size is 9 i have test it on outlook and gmail as well.

                   

                  <!--<table width="100%" border="0" cellspacing="0" cellpadding="0">

                    <tr>

                      <td><img src="http://info.tcs.com/rs/tcs/images/Accenture-mast.gif" alt="TATA" />

                  </td>

                    </tr>

                  </table>

                  --><div>

                  <table width="100%" border="0" cellspacing="0" cellpadding="0">

                    <tr>

                      <td>

                  <div id="imageblock" class="mktEditable"><img id="banner" src="http://info.tcs.com/rs/120-PTN-868/images/Vantage-Point-March-eDM-header.jpg"border="0" /></div></td>

                     

                    </tr>

                  </table></div>

                  <!-- Body --><div>

                  <table bgcolor="#ffffff" width="100%" border="0" align="left"cellspacing="0" cellpadding="5" style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:center;">

                    <tr>

                  <td valign="top" width="170" bgcolor="#e6e3e1" border="0" align="left" cellspacing="0" cellpadding="5"style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

                  <table width="100%"bgcolor=#75d0f4>

                  <tr>

                  <td valign="top" align left style="font-family:Verdana, Helvetica, sans-serif; font-size:12px; color:#333333; text-align:left;">

                  <div id="textblock" class="mktEditable"></br>lorem ipsum. In suscipit feugiat quam non vestibulum. </br>Donec quis sapien non orci tempus eleifend eget id lacus. </br>Nullam id tortor vel est mattis interdum.

                  </div>

                  </td>

                  </tr>

                  </table>

                  <div id="textblock1" class="mktEditable" style="font-size:12px; font-family:Verdana; ">

                  <br>In suscipit feugiat quam non vestibulum.<br> Donec quis sapien non orci tempus eleifend eget id lacus. <br>Nullam id tortor vel est mattis interdum. <br>Proin aliquet nisi vel massa convallis quis venenatis felis luctus.</br>  <br /><br /><br />

                  </div>

                      <td valign="top"  align="left" cellspacing="0" cellpadding="0">

                      <div id="textblock2" class="mktEditable" style="font-size:12px; font-family:Verdana; ">

                      <span style="font-size:12px; font-family:Verdana; "><br>Dear {{lead.First Name:default=friend}}</span><br /><br />In suscipit feugiat quam non vestibulum. Donec quis sapien non orci tempus eleifend eget id lacus.</br> Nullam id tortor vel est mattis interdum. Proin aliquet nisi vel massa convallis quis venenatis felis luctus. </br>Praesent non mi tortor, vitae sodales mauris. Sed mollis pretium vulputate. </br>

                  <br /> Cras facilisis lectus quis ligula sodales euismod eget non sapien. Nunc tempus adipiscing nunc, in semper massa lobortis sed. <br>

                  <br>In suscipit feugiat quam non vestibulum.

                     </div> </td>

                    </tr>

                  </table></div><div>

                  <!--Footer1-->

                  <table width="100%" bgcolor=#58585a align="center"  border="0" cellspacing="0" cellpadding="0" style="font-family:Arial, Helvetica, sans-serif; font-size:12px; color:#000000; text-align:center;">

                  <tr>

                  <td valign="top" width="600" border="0">

                  <div id="footerblock1" class="mktEditable"style="font-family:verdana,arial,helvetica,sans-serif;"></br>

                      <span class="copyright">&copy; 2015 ABC Limited. All Rights Reserved<br />

                  This email was sent by: ABC | 60 Anson Road  <br />

                  |#18 01 | Singapore | 079914 | Singapore

                  <br /> Please <a href=" ............."style="color:#007AC2;">click here</a> to visit our subscription centre and update your preferences

                  </span><br /><br />

                  </div>

                  </td></tr>

                  </table>

                  </div>

                  1 of 1 people found this helpful
                  • Re: Formating: Need help
                    Ravi Ansal

                    Your welcome Jacq,

                    If it works then mark my answer as correct