8 Replies Latest reply on Dec 20, 2017 11:11 AM by Amy Connor

    Manage registrations to a roadshow

      Hi all,

       

      I'm quite new at Marketo and i'm setting up a roadshow program. I have created all my assets but now i need to figure out where i can find the list of people who will registrate in my event? Do i need to create some kind of token and insert it in the Register button ??

       

      Thanks for your help!

        • Re: Manage registrations to a roadshow
          Alok Ramsisaria

          Hi Vanessa List of target audience can either be uploaded into the program which you have created or in the Lead Database. List must be in .csv format. For Register Button, you can surely use a token and hyperlink it with Registration page. Tokens ease your job upto a lot of extent. Hope you find this helpful and let me know if you still have questions.

          • Re: Manage registrations to a roadshow
            Dan Stevens

            Vanessa - if I understand your question properly, it sounds like you just want to see the list of users who register for your roadshow, correct?  If so, tokens are not necessary.  Once you have your registration page setup properly within the roadshow program, any lead that fills out the form will appear in the MEMBERS tab of the event program.  Of course, you should also create a smart campaign that changes their "program status" to "registered" - this is so you can filter just the registrants within the members tab; AND, if the form is not local to the program (e.g., located in Design Studio), leads will not automatically appear in the members tab - only those that are "members" of that program - thus why the "change program status" flow step is so important (for other reasons as well - e.g., tracking how leads progress through your programs/channels).

            • Re: Manage registrations to a roadshow
              Amy Connor

              You need to sit back and think about all the flow steps and pieces and parts. Whiteboard it out. Then create

              - Program Channel for Roadshows

              - Program template for Roadshows

              - Global scoring for Roadshows, based on when someone's program status changes

              - Interesting Moment for Roadshow registration and attendance (if you're using MSI), based on when someone's program status changes

               

              Screen Shot 2017-12-20 at 10.57.56 AM.png

               

              Screen Shot 2017-12-20 at 11.04.21 AM.png

              Notes:

              - "01 Registers" is triggered by someone filling out the form, and the Flow is to change their program status to "Registered" and send a confirmation email

              - Ignore "02 Acquisition Program", that's set by Marketo in a normal setup, we just have weird API flow that requires that flow step

              - I normally sync my programs to SFDC campaigns at the program level, but we do a bunch of list imports for inviting people in this program, which makes them members, and I don't want someone who is status "Invited" in the SFDC campaign.

              - The "Declined" status is something I learned about on the Nation boards, and it's been really helpful. If someone who registers then says that they can't come, you put them in "Declined". You can suppress those people from getting reminder emails, and your Sales team can skip reminder calls.

              - After the show, I upload lists of Attended and No-Show, and run flows to change their program statuses.