I've recently discovered some issues with the July 2015 Release of the new Rich Text Editor. When we copy and paste content into the google doc from a third party doc (i.e. google docs or word) and then update formatting for certain elements (i.e. bold, add links, change font size), Marketo auto-populates with a span tag including "pre-wrap" - making the entire email look like it's broken up into what appears to be random paragraphs.
Here's what I mean:
2. When reviewing the content, it now looks like this:
3. Going back into the Rich Text Editor, I review the HTML and I see that a number of span tags were added with a "white-space:pre-wrap" which is causing the problem.
Once I remove these tags, the email looks fine. However it is an extremely time consuming process and it would be great if Marketo didn't do that. I don't even understand the value in adding it at all? Is anyone else having this issue? If so, are there any tricks to remove it entirely?