1 Reply Latest reply on Aug 6, 2015 10:19 AM by Josh Hill

    LaunchPoint service installed:  what is the next step?

    Drew Kaufman

      I have a LaunchPoint service installed in Marketo, which connects to BrightTALK.   Some leads have since registered on the BrightTALK side, but I don't know where to find them in Marketo.  I tried searching "All Leads" for a very unique name which posted to BrightTALK two days ago, but nothing was found in Marketo.  Additionally, in Marketo there is this mysterious column labelled "Used by" (in the LaunchPoint settings page in Marketo) which currently indicates zero.

       

      • What is the "Used by" column supposed to indicate for an installed LaunchPoint service?
      • Is there another step that needs to take place before Marketo pulls in the leads from the BrightTALK partner?