1 Reply Latest reply on Apr 15, 2014 3:24 PM by 13157

    Please Help! Removed all new leads from flow

      We had all of our new leads go into a smart campaign that then sends a series of emails based on days since the lead was created. The days are different for each email so the wait steps are not the same for all emails. 

      We found that some of the leads were converted in the campaign and create a remove from flow campaign for converted leads. In doing this, we removed everyone from the campaign. 


      Is there a way to reverse what we just did? I do not want to add them all back into the campaign because they would then get the same emails again.

      Has anyone had this happen and come up with a way to put the leads back into the campaign where they were? Or put them into a campaign to check and see if they received an email, if so, move to the next step.
        • Re: Please Help! Removed all new leads from flow
          Hey Brandt,

          I would clone the campaign and begin it where they left off. You could use constraints, "If not was delivered email", then send the email. But if they skip that step because they were delivered the email, they will be added to the wait step. This will cause a big gap between emails depending on how you have it set up.