I am hoping someone can help answer a question for an engagement program involving wait step in stream transition rules. Two of the streams will be as follows:
Stream 1: Innovation *All leads will start in this stream
Stream 2: FollowUp-IT
Cadence of Stream 1 will be once a week, every Tuesday.
Leads will be transitioned from Stream 1 to Stream 2 if they click a link in an email in Stream 1, and their job function is IT
If we add a wait step of 2 days to the transition rules for Stream 2, will the leads remain in Stream 1 until the 2 days have passed?
My concern is if someone clicks a link in an email on Monday, they will receive the next email in Stream 1 during the next cast the very next day on Tuesday.
The goal is to stop sending emails in Stream 1 if someone clicks, wait 2 days and then send a series of follow up emails in Stream 2.