2 Replies Latest reply on Apr 19, 2013 8:49 AM by Cecile Maindron

    Operational Emails for Registration Confirmations and Event Reminders

           Hi,
            

           Does anyone use operational emails vs. marketing emails for registration confirmations and reminders for events and webinars?  I have found some people will get excluded from recieving such emails if they unsubscribe globally or from our marketing and promotions emails - which results in us having to push the emails out manually.  From what I read, it sounds like operational emails would bypass this, so that's why I was considering flipping them to operational. Just wondering what everyone else did or what the best practice is!