2 Replies Latest reply on Jul 14, 2015 8:48 AM by 939daa9cb477f3a9cdfa037b9085f353ebc698f1

    Triggers with Boolean values

      I have a Smart Campaign set up to trigger when a Boolean value changes to True.

       

      Example: "Check this box to request a call from an expert."

       

      If the field already has the value of "True" and the user comes back and checks that box again on another form, will the system still trigger based on the data value changing from "True" to "True," or does it have to change from "null" or "false" in order to trigger properly?

       

      Thank you to anyone who takes the time to help out!