2 Replies Latest reply on Mar 8, 2016 11:34 AM by cd9fb48a5e0548f7cc1bfea33da84e4cf786525a

    Web Form SFDC Sync for new leads

      Hi All,

       

      I am new to Marketo and we just changed our form on our website from a SFDC form to a Marketo form. I have cloned the "Marketing Program Template - Web Form Contact Us" and changed everything to make my form that is on our web page. I had our implementation consultant look over it yesterday because our alert email wasn't going out and she fixed that issue. However, today I learned that we had two new leads fill out form online but they were not created or synced into Salesforce. Is this something that I need to add to our smart list? Our Salesforce sync is working because we have been working our possible duplicates list so I am assuming it is a step I am missing.

       

      Can anyone help identify if I need to create a list/trigger or whatever you call it for when a new lead comes in off a form for it to be synced/created in salesforce? I have attached two screen shots for reference of my flow and smart list.

       

      Thanks so much!

      Patti