15 Replies Latest reply on Jun 28, 2018 2:23 PM by Hank Hansen

    Unsubscribe link issues

      Has anyone ever received comments from customers complaining that the "unsubscribe link does not work"? We keep getting these complaints, but no real feedback regarding in what way the link is not working, e.g., it isn't clickable, it goes to a wrong landing page or page with an error, etc. They just say "the link doesn't work." We've tested it in-house and also have taken it to Support, but so far no one has been able to duplicate this issue.

       

      Thank you,

       

      Laura