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"From Address" order is changed and comma is removed in iPhone view

Question asked by a15954e1a22de7104a12ee49b444d0a907d242b1 on Jun 9, 2015
Latest reply on Jun 9, 2015 by a15954e1a22de7104a12ee49b444d0a907d242b1

Hi.  Whether entering the From Address name manually or using a text Token, when the email is delivered and opened, the order of the text is changed. This behavior is new and I don't know what is causing it.  Below is an example of what is happening.

 

Entered:

From Name:  Susan Smith, Widget Company

 

Email delivered and opened:

From Name:  Widget Company Susan Smith

 

Note:  It views correctly in the email Inbox, just not when the email is opened.

 

Anybody know what is causing this and how to fix it?

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