3 Replies Latest reply on Jun 9, 2015 9:21 AM by a15954e1a22de7104a12ee49b444d0a907d242b1

    "From Address" order is changed and comma is removed in iPhone view

      Hi.  Whether entering the From Address name manually or using a text Token, when the email is delivered and opened, the order of the text is changed. This behavior is new and I don't know what is causing it.  Below is an example of what is happening.

       

      Entered:

      From Name:  Susan Smith, Widget Company

       

      Email delivered and opened:

      From Name:  Widget Company Susan Smith

       

      Note:  It views correctly in the email Inbox, just not when the email is opened.

       

      Anybody know what is causing this and how to fix it?