1 of 1 people found this helpful
Hey Ruby, you will need to first check that your field in Marketo is synced properly with the field in SFDC. You can see this in Marketo Admin > Field Management. If it isn't properly synced your best bet would be to contact support in regards to having the field mapped correctly. You can also look in the SFDC field management section to see if that field is visible to the Marketo Sync user.
One thing to note if you talk to Marketo support, is you might want to export any values that currently exist there because sometimes upon mapping the values will be cleared out and you wouldn't want to lose all of the data that's already there!