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"Request Campaign" flow step

Question asked by Jeff Smith on May 29, 2015
Latest reply on May 29, 2015 by Anna Bruning

I have a situation were some trigger constraints where a bit too narrow, which prevented several records from entering the flow. The flow is a series of emails divided by wait steps. Now that the constraints have been fixed, I want push these people back through the flow. I'm thinking the best solution is to have an "Email Address is..." filter in the smart campaign, followed by a Request Campaign flow step. I don't often use that flow step, so I just want to confirm that this would do the trick...?

 

Also, if there was a record that did not qualify for the flow because of constraints, but at the same time, I didn't want to adjust the smart campaign (sort of like wanting to make one or two exceptions without changing the filters/constraints), is there a way to just force someone into the flow, where they wouldn't normally qualify? The request campaign flow step would still keep them out of the flow of the requested campaign due to them not getting past the smart list, right?

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