1 Reply Latest reply on May 28, 2015 3:32 PM by Elliott Lowe

    Can you add a constraint to a smart flow based on an email being "operational?"

    Duke Janssen

      Hi,

       

      I'm trying to add an interesting moment to someone that has a specific email type bounce (defined as an operational program channel). 

       

      Use case:  I want our service delivery managers and account executives to be able to see when a client of ours does not receive an email (but not marketing emails, just operational emails).

       

      FYI - we are using the a separate channel for operational emails.