9 Replies Latest reply on May 27, 2015 6:14 AM by Neil Robertson-Ravo

    Email Scripting for subject personalization?

    Kristen Bridenbaugh

      We're hoping to have a subject line like this (just as an example, not an actual subject):


      "Thanks for coming, Customer. Hope to see you next time"


      However about 10% of our lists is missing a first name. There isn't really a good default to put in for this, so we'd like to leave it off instead. The only issue is the punctuation. Having the comma means it could read: "Thanks for coming, ." which we don't want. I was looking in to email scripting for this, but the documentation seems scarce, and from an older version of Marketo.


      Is there a good way of doing this?