AnsweredAssumed Answered

Incorrect Alert Subject Line

Question asked by Justin Norris Expert on May 24, 2015
Latest reply on May 25, 2015 by 2118

I am experiencing some strange behavior with alerts in a specific instance I'm working in.


The subject line when the alert is sent is something completely different than the subject line in the email editor.


The alert is approved with no draft. The text version is a copy of the HTML version.


The alert is using a very simple template with one mkto-editable DIV and nothing else.


This is happening across multiple similar alerts, where the same unwanted subject line is over-riding the subject line as displayed in the email editor.


Very bizarre! Hopefully I'm missing something simple here. Anyone else experienced this?