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Why are people viewing my e-mail in their browser? (Firefox)

Question asked by 22e3a1fff63bfdf0fb866be2c62de6cf7eac5adf on May 21, 2015
Latest reply on May 21, 2015 by Sanford Whiteman

Hi all,


I'm always interested in seeing how our e-mails are viewed in different platforms and thus I am curious as to why so many of the users who view our e-mail as a webpage have this user agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0.


Does anyone have any idea of what e-mail client this is referring to? We test all our e-mails through Litmus to optimize performance and I'm wondering if there's a specific e-mail client that isn't seeing our e-mails correctly that we might not be testing for.