4 Replies Latest reply on May 21, 2015 8:37 AM by Dory Viscogliosi

    Eliminating contacts from a nurture stream

      Hi,

       

      We've recently created our first nurture stream - hurray!! The email consists of 5 emails and the plan we had was:

       

      email 1 - would be sent to everybody

      email 2 - would be sent to everybody

      email 3 - people who have engaged in either email 1 or 2 would get this email

      email 4 - as above

      email 5 - everyone who engaged in the last 2 emails.

       

      Email 1 and 2 have already gone and today we would like to send number 3. I have looked at the members who are set to receive the email today and that is everyone in 1 & 2 even though they have not engaged. Should we have set up a separate stream for each email or is there a way to eliminate member through one stream? I.e people who did not open email 1 and 2 do not receive email 3.

       

      Any help would be appreciated!!

       

      Thank you