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Cannot Resolve Open Case

Question asked by d094008ce4e94d6ca9fcb860e4d131ee1a96ecb8 on May 19, 2015
Latest reply on May 19, 2015 by Kenneth Law

Hello,

 

I went into My Cases and was not able to close out an open case. I read the support document and it said to mark as resolved as I used to BUT there is no place to actually do that.

 

Please advise.

 

Julie

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