8 Replies Latest reply on Jan 27, 2016 1:44 AM by 78b5a29f15de1785a56c1b65a238610c008a28c6

    Assigning an email alert and task to multiple people

    Brian Vass

      We use Salesforce.com and Marketo.  Our Leads, Accounts, & Contacts are owned by sales people.  We also have a team of Sales Development Reps (SDRs) that pre-qualify campaign responses on behalf of their assigned sales people.  When someone responds to a marketing campaign, I'd like to notify both the sales person and the SDR via an email alert and a task.  The sales person is easy since they are the "Lead Owner", but I can't figure out how to also notify the SDR.  Any ideas?  We have approx 200 sales people and 10 SDRs.