5 Replies Latest reply on May 25, 2015 11:34 PM by a3e8dd2974d7d639dea937a27a8fcb3894b7b310

    Could not Reach Support UI 'My Cases'

      Hi Support,

       

      I am from Lattice Engines, and created some cases on Support.

      When trying to update case status yesterday, I found that the UI system has been updated and I could not reach the Support UI 'My Cases'.

      I tried to click the link 'here' above, and reach the UI bellow.

      When trying to click the second link 'here', the UI page would not jump anywhere.

       

      How could I reach 'My Cases'?

       

      Thanks,

      Biao