AnsweredAssumed Answered

Could not Reach Support UI 'My Cases'

Question asked by a3e8dd2974d7d639dea937a27a8fcb3894b7b310 on May 18, 2015
Latest reply on May 25, 2015 by a3e8dd2974d7d639dea937a27a8fcb3894b7b310

Hi Support,

 

I am from Lattice Engines, and created some cases on Support.

When trying to update case status yesterday, I found that the UI system has been updated and I could not reach the Support UI 'My Cases'.

I tried to click the link 'here' above, and reach the UI bellow.

When trying to click the second link 'here', the UI page would not jump anywhere.

 

How could I reach 'My Cases'?

 

Thanks,

Biao

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