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Marketo Email Notifications

Question asked by Erin Pinkowski on Dec 1, 2014
Latest reply on Dec 1, 2014 by Erin Pinkowski
Went live with Marketo this morning and doing some testing.  I am the owner of a contact in SFDC and that contact completed certain actions to increase their score to meet the threshold we have in place for the Marketing Qualified Lead Lifecycle Campaign.  I received the following default email "New Marketing Qualified Lead" which states that I have received a marketing qualified lead and to go in and update the lead status to Sales Accepted or Recycled.  Since this individual exists as a contact already, I wouldnt want that email to be sent to a sales rep.  How will Marketo distinguish between a new lead and an existing contact when it comes to scoring....

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