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You may want to add Not Was Opened Email in 180 days or more.
Don't you want:
Engaged=Last Interesting Moment in Past 180 days AND Unsubscribe=FALSE
Disengaged=Last Interesting Moment IS EMPTY OR over 180 days ago AND Unsubscribed=FALSE
so I'm a little confused by the way you wrote your statement because it looks like you combined Disegnaged and Unsubscribed, but then you say they are a separate group? Why are opens involved and what do you want there?
Can be more specific about the counts of Engaged vs. Disengaged?
Sorry for the confusing wording. I think what we have written is essentially the same as what you have above, but we have:
Engaged = Had Interesting Moment in Past 180 days and Last Interesting Moment is not Unsubscribed/Opened Email
Disengaged = (Had Interesting Moment before 180 days ago OR Had Interesting Moment is Empty) and Last Interesting Moment is not Unsubscribed
We have opens removed from Engaged due to our own criteria for engagement. Thanks for your help!
well i still think you are missing the group of people are Disengaged and had an IM of Opened Email.
I'd like to better understand the count of each group and vs total .