4 Replies Latest reply on Nov 13, 2014 11:36 AM by Justin Cooperman

    Rich text in form with Visibility rules

      I have added a Rich Text field in several of our forms. My goal was to add "Welcome back, {{FIRST NAME}}" for returning users and use progressive profiling and auto fill to shrink the form. 

      When I insert the Rich Text into the form, I select "Visibility field" under "Behavior" and change enable it to only show if field "First Name" is not empty.

      Unfortunately, it remains invisible even though I and other users are cookied. If I disable the Visibility Rule, then it works for everyone, including anon users who read "Welcome back,!"

      What am I doing wrong? How can I acheive the result i'm looking for ?
      Thanks, community!

      (fyi i'm using Forms 2.0)