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Hi Cecile, I would definitely add another program status, and then set it via a flow step. We have developed many custom channels, and I always find myself loving that we have extra program statuses to be more descriptive. It's especially useful once the information goes to SFDC and everyone has visibility to it.
I agree with Dory. Adding incremental steps makes bookkeeping easier when the definition of what a conversion is depends on who you ask. It also lets you define what success truly is for your program (or program template), and I've found that very helpful as well.
I have added a new step before engaged and this is now working! Thanks.