Well, it might be suggesting that your RingLead webhook campaign should then sync to SFDC after the data is returned.1 of 1 people found this helpful
I suppose if you are running a lead lifecycle/MQL process and you have Programs synced to SFDC Campaigns, this step isn't fully necessary unless you want to be absolutely sure SFDC has the latest data. It might also be good to do if your SFDC is expecting certain fields to be updated.
Thanks, Josh. We were able to setup a call with Ringlead supoort so hopefully they will be able to confirm.
1 of 1 people found this helpful
When I was setting up Ringlead, they recommended the same thing you stated but we did not follow their suggestions since we have our lead life cycle model running as Josh alluded to, and I recommend only having a single point of sync to SFDC in the model. It will run fine even if you don't add that additional sync to SFDC.