3 Replies Latest reply on Nov 11, 2014 9:56 AM by Nichole Trobare

    Does this qualify as an operational email?

    Nichole Trobare
      We have a gated content form where a user requests content and then is automatically sent an email with a download link (clearly operational).

      We would like to put into place an email that is sent an hour or so afterwards that comes from a member of our sales staff that is a follow-up asking if they have any questions about the content.  Is this operational as well?