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To clarify, are people using the same computer to register (like at a trade show)?
No, registering from their own computers.
Don't know if it's related, but I'm having this issue currently with emails with the lead email address token populating the wrong email address.SOLVED mine. Copy and paste was done and though the old email address was deleted, the editor kept the link in the background. When the token was added, it was inserted within the old tags (as GUI editors love to do). As the HTML was not directly eyeballed, this was missed because in preview the link was highlighted, as it should be as a link with a mailto. It was only on hover and clicking that it was shown to be directing to the wrong link.