AnsweredAssumed Answered

Smart Campaign for Submitted Form

Question asked by 7ed3d678e5c36c4ba6c89bdeaadce548202aaaf0 on Jan 21, 2015
Latest reply on Jan 22, 2015 by 7ed3d678e5c36c4ba6c89bdeaadce548202aaaf0
I have a campaign where I’m sending an email that includes a link to a landing page with a form. In the Flow, I have:
  • Send Email
  • Change Program Status (Invited)
  • Add to SFDC Campaign (status Invited)
I have another campaign to watch for the submitted forms. This is what I want to happen once a form is submitted:
  • Change person's Program Status to Meeting Requested
  • Change their SFDC Campaign Status to Meeting Requested
  • Assign the person to a specific SFDC queue
Below is what my Submits Form Campaign looks like now. I honestly can’t remember where I got these steps from originally (I’ve used something similar successfully before) – I might’ve copied something from an online training example? It doesn’t make sense to me, particularly the Smart List triggers. I've probably just gotten lucky with it working in the past.

0EM50000000SpKi

0EM50000000SpKn
I feel like every time I have to create a new program, there’s a slightly different requirement and I spends days trying to get it to work. Feeling frustrated and not too bright at the moment!

Outcomes