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"Email Bounces" trigger
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on Jan 19, 2015
on Jan 20, 2015 by Aqeel Akbar
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Does the "email bounces" trigger look for hard bounces, soft bounces, or both?
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Jan 19, 2015 11:01 AM
Both! Assume though that this number will change if it is a soft bounce considering the system will continue to try to send the email until it is successful.
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Jan 19, 2015 11:30 AM
Both. Here is a great document created by a couple of Marketo employees:
Analyzing Email Deliverability
. I think you'll find it pretty valuable.
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Jan 20, 2015 8:09 AM
We got a response from Marketo Support around this question, and they said that the "Email Bounced" trigger looks for hard bounces, not both.
Just FYI in case people stumble upon this thread!
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