3 Replies Latest reply on Jan 6, 2015 9:16 AM by Adam Vavrek

    Difference Between "Member" and "Engaged" in Engagement Engine?

      Can someone help me understand the differences between "member" and "engaged" in an engagement engine program? When I add new contacts to an engagement program, I am asked if I want to add as a member or engaged? I just want to understand the differences and use cases.

      Thanks,
       

      Steve