2 Replies Latest reply on Apr 17, 2015 8:01 AM by Josh Hill

    Leads in Marketo prior to CRM sync - Will it merge or create duplicates?

      The title seems pretty self explanatory but we have 32,000 leads in the system that have been included in past Marketing-only campaigns. We now want to sync Microsoft Dynamics. I know that leads added after a CRM sync are merged based on email address, but I wasn't sure if CRM leads were treated the same way.