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Hi Nina1 of 1 people found this helpful
There is not a direct way to achieve this. If you know which smart campaign is pushing leads to Salesforce, you can simply do the following:
- Go to Campaign Results and add a filter for Salesforce.com
- Download all the results to an excel and use a filter for getting leads with Field Integrity Exception.
- Build a smartlist in MKTO where email address includes all the leads that were captured in the excel.
How to fix this?
- Build a campaign in MKTO to normalize city, state and country values. The field exception error usually comes when the Country field is a drop-down and the value that you are passing from MKTO doesn't match any of the drop down values. The difference here could be as small as an extra space.
Once you build and run these campaigns, most of these errors should be gone.
If you have a large database, you may want to use one of our pre-built contact washing machines. Drop a line at email@example.com for more details.