2 Replies Latest reply on Apr 10, 2015 10:20 AM by 513140160c7a9899bc210963c7b83732a4696dba

    Text only version of Sales Insight

      We have two email templates in Sales Insight that have areas to be tailored by our sales directors. These are not areas that can use a token but, rather, have to be personally typed in.

      I set up the HTML version with a clear indicator so the sales directors know where to tailor the email.  I copied this to the text side of the editor when creating it. However, I am wondering what happens to the text version when a sales director goes in via Sales Insight and edits the email.  Will it update the text version, or will the text version continue to say "TAILOR THIS" when it reaches those areas?

      Thanks,

      Jennifer