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- Marketo intends for a lead to be touched by multiple programs.
- It sounds like you are discussing Engagements specifically, so if you want a lead to be in one Engagement at a time, then you should setup a traffic cop that listens for the changes you mentioned and takes them out of Engagement 1 and puts them into Engagement 2.
- Your entry campaign should look at leads that are not in other Engagements. i'd try them by name instead of IS ANY because they likely are already in another Engagement...what you need is a traffic cop to manage the routing and removal.
Correct, I mean our nurturing engagement programs. We only want people to be in one at a time.
Can you give an example of what you mean by 'traffic cop' and how to set something like that up?