3 Replies Latest reply on Feb 11, 2016 6:01 PM by 8f557f4405ebaea6541448db04586a2681645084

    Form Prefill is not working

    Chris Francis
      So I have tried everything.  But Forms never prefill on our landing pages.  Here is an example below of a form on a landing page.  The Landing page has no modifications after creation.  It is completely base Marketo Landing Page.  The form has no modifications.  Simply created and approved.


      I have checked my page.  The cookie _mkto_trk exists.  I have used the API to make a call and the cookie is mapped to my user.  But the form never pre fills.  

      The Javascript looks like it is looking for an object or array at the following location window.mktoPreFillFields.  This variable is not written to the page in any of the javascript files loaded by Marketo.

      Any suggestions or insight would be greatly appreciated.