- how did you "move" the form? is this embed code on your main site? Is this a Marketo LP?
- Did you modify the form in any way?
- Does that field with the error have some code or a mask on it in Marketo?
I DID modify the values for options in the <select> field mentioned in my initial post. But I made sure that these values were also updated in Marketo.
Field as seen in Marketo:
<select class="mktFormSelect mktFReq" name="ReasonforContact" id="ReasonforContact" size="1" tabindex="5">
<option value="Sales inquiry" selected="selected">Sales inquiry</option>
<option value="Technical support">Technical support</option>
Corresponding site field:
<select class="mktFormSelect mktFReq form-control" name="ReasonforContact" size="1" style="display: block; height: 36px">
<option value="Sales inquiry" selected="selected"> Sales </option>
<option class="register-default" value="Training"> Training </option>
<option value="Technical support"> Technical Support </option>
One update: a test form submission (using one of the other <selection> options - Technical support) that wasn't returning an error DID successfully show up in my Lead Database. This must mean that the issue is specifc to the "Sales inquiry" <select> option that's returning the "Please select a value for this field." But if the field attributes on my site match the same field attributes in Marketo, what could be causing the issue?
Update 2: I switched the order of the options in the field, placing Technical support first - and when I did Sales inquiry submitted and Technical support returned the error message. So whichever option is listed fist is the one that's not working.
Does this insight shed any light on the issue?
Put a default option first. "Please Select a Value" or whatever. First value is always default and if its a mandatory field then it won't let you submit until you choose one below.