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Website Contact Form Best Practices with Salesforce

Question asked by 79e3b96ed0513fe78248ce777fab8b5c473f876e on Mar 10, 2015
Latest reply on Mar 10, 2015 by Tara Petre
Looking at the optimal way to setup a contact form for a contact page in Marketo and have the "comments/questions" field sync to Salesforce.

I currently have this working with both systems syncing the "comment" field I created.  Problem is the field is overwritten anytime someone fills out the contact form.

The sales department would prefer the "comments" field to come through as activities or obviously something that isn't overwritten each time.

Any suggestions?

I also thought of creating an interesting moment just for the contact form, but then it would be limited to 140 characters, which I'm not a fan of.

Any help would be greatly appreciated.