2 Replies Latest reply on Mar 19, 2015 7:47 AM by Josh Hill

    Casting an email on a holiday? How do you handle it in the system?

      We have a couple of Engagement programs running in various languages across many countries. There are a lot of holidays coming up in Europe, Bank holidays, Easter break etc. and the marketing team are suggesting we change the cast date each time a holiday pops up so that the email wont launch during the holiday.
      This to me can be very tedious with a lot of programs running and is hard to keep track of when to change casts. What is your experience with this? Do you send emails on holidays regardless?
      I have seen other discussions where people have said they still get good open rates.

      Look forward to getting your feedback and help on this. :)