2 Replies Latest reply on Mar 20, 2015 8:20 AM by Greg Liewer

    Leads not being assigned correctly showing up as Marketing as Owner

    Greg Liewer
      We're having trouble with leads not being assigned correctly in SFDC. We have our campaigns set up so that as someone fills out a form the leads should be assigned based on the Auto Assignment Rules in SFDC. Most, if not all are still however being assigned with Marketing being the lead owner.

      1) We are no longer using Web2Lead forms at all but it is still enabled and has Marketing as the default lead creator. Any thoughts as to the possibility that this could be the culprit?

      2) If #1 is not the culprit, any thoughts as to why this could be happening? I've reviewed our lead assignment rules and Marketing isn't anywhere in them.

      Thanks for any thoughts someone may have.