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Webinar "Event status: Waiting for Attendee List"

Question asked by 72646 on Jan 22, 2015
Latest reply on Jun 24, 2015 by e49982471af88c970918dce5b5bebc1a2194ed04
We had a webinar two days ago, and in preparing to send out the followup (attended and no-show) emails, we noticed that the statuses hadn't changed from Registered to Attended or No-Show.
On closer inspection, we noticed that the event status for the webinar program is still listed as  "Waiting for Attendee List," rather than "Event Completed."
I clicked "Refresh from Webinar" in the program Members section, but it didn't update. 
I understand from reading other discussions here there can be a bit of a lag transferring data from GoToWebinar, but nearly two days seems excessive. Has anyone else encountered this?

Thanks!

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