This content has been marked as final. Show 3 replies
you can do that. You can also setup a campaign to find people with a score range and then set them =0
Has content been sent out at this point? If not, your solution should work. If so, then you may want to add another filter of data value change and with the date or range (on or before...).
At this point, minimal content has been sent so I'm not overly concerned with that as I have turned off the negative scoring campaign currently. We just launched an updated Nurture program this month.
I think looking for lead scores less than 0 and reseting them to 0 may be the best thing to do. That way any future emails will be scored appropriately and if they already did enough activity based on the limited content I sent, than their score is probably already over 0. Thanks for your input!