6 Replies Latest reply on Jan 23, 2015 12:10 PM by Heather Padgett

    How do I identify that a lead received an email - that it was delivered?

    Heather Padgett
      I need to identify exactly who received an email, but smart lists and reports aren't returning the same number of recipients as the deliverability report.

      Over 600 sent, 200 delivered, 200 bounced... when I pull a smart list of delivered - I get 400. When I pull a list of sent - 6000... I can't isolate the 200 the system says were delivered. How can I do that?