3 Replies Latest reply on Jan 16, 2015 10:00 AM by Kenny Elkington

    merging duplicates contacts with opportunities in Marketo

      Hi,
      Any one knows what information will be "transferred" when we merge contacts in Marketo.

      Scenario 1:
      Contact A: 1 opportunity
      Contact B: 2 opportunities
      QN: since the opportunities field is not visible to us when we try to merge these 2 conatcts in marketo, how do we know if merging these 2 contacts will combine the opportunites?

      Scenario 2:
      Contact C: No opportunity - Correct Email
      Contact D: with opportunities - incorrect email
      QN: What happens in this case? since we would like to keep the contact  with the correct email address?

      What about the campaigns history? will it combine all information?

      Thanks ALLL!

      Have a great weekend.